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Privacy Policy

By using, or submitting any information to, our Website or any applications or tools therein located, you consent to the collection and processing of personal data as described below.

 

SiESS LOGISTICS, a company registered in Accra, Ghana (“SiESS LOGISTICS”, “we”, “us” or “our”), respects your preferences concerning the collection and use of your personal data.

This policy describes how we collect personal data out of your use of the www.siessgh.com website and how we use such personal data (hereinafter, the “Policy”).

 

SiESS LOGISTICS is the primary controller of personal data collected through the Website. This Policy applies only to the personal data that we collect online, from users of our Website.

Does SiESS LOGISTICS collect personal data through its website?

You can visit most areas of the Website without providing any information about yourself. However, our Website may include certain applications that require certain personal data from you.

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Before using any of the aforementioned applications we may require some personal data from you. Such personal data is needed to fulfill our legitimate interests of knowing you as a user of our website or to offer you, as a potential customer, products or services that fulfill your needs. Such personal data may also be needed for entering into or providing services under, a contract with you. The provision of your personal data is voluntary and is therefore based on your consent. However, if you do not provide such personal data, you may not be able to receive the requested information from us.

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SiESS LOGISTICS also collects and processes personal data it did not collect from you. This is the case where we receive personal data from your device as part of the electronic communication itself – the standard electronic greeting between your computer, the network, and our servers. At this time, our server will also query your computer to see if there are “cookies” previously set by the Website to facilitate log in, or other site navigation procedures.

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Our website may contain applications that allow you to book shipments, in which case you need to provide us with third-party personal data needed to arrange for such shipment. In such case, you represent and warrant to SiESS LOGISTICS that you have obtained all necessary third party consents for the processing of such personal data contemplated by the shipment.

What personal data does SiESS LOGISTICS collect through its website?

For the purposes detailed herein, SiESS LOGISTICS collects and processes the following categories of personal data:

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Log Data: This information often consists of network routing (where you came from), equipment information (the browser type), date, and time.

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IP Addresses: We collect IP addresses and domain name information. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet.

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User and Third-Party Identifiable Information: We collect personal data from users of the Website, through registration screens, online forms, online sales inquiries, or e-mails that users send us. We may also collect personal data relating to individuals involved in a shipment or service requested by the User of the Website. Personal data may include name, title, company, address, phone number, e-mail address, and the like.

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Cookies: Cookies are unique identifiers that we share with your device to enable our system to recognize your computer and preferences on return visits to our Website. Cookies on the Website may collect the following information: a unique identifier, user preferences, and profile information.

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Pixel Technologies: We may also use embedded pixel technologies to help track site usage. The site usage information collected by these technologies is associated with cookies and may provide personally identifiable information about your site use if you are a registered user of the Website.

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Financial Information: For the purposes detailed hereinafter, SiESS LOGISTICS may be required to collect and process financial information such as payment information.

How do we use your personal data collected through the website?

SiESS LOGISTICS may use your personal data in several ways, as follows:

  • To manage its contractual or pre-contractual relationship with you;

  • To implement transactions or communications you requested, and, more generally, to provide you with the services and information you requested from us, including to respond to inquiries about the tracking of packages.

For pursuing its legitimate interest of improving its business practices, SiESS LOGISTICS will collect and process your personal data for the following purposes:

  • To help create a Website that is relevant and user friendly, by evaluating Website content, navigability, and composition as well as page response rates;

  • To protect the security and integrity of the Website;

  • For system administration purposes;

  • To let you know about material changes made to this Policy;

  • To protect SiESS LOGISTICS’s rights and interests through legal actions;

  • To perform business analytics activities relying notably on advanced profiling techniques and statistics, as more specifically described below; and

  • To provide you with tailored notices of our products, services, and service developments as well as personalized content that may address your needs (e-mail marketing), as more specifically described below.

Lastly, SiESS LOGISTICS may be required to collect and process personal data to comply with legally mandated reporting, disclosure, as well as any legal requirements.

How long does SiESS LOGISTICS retain my personal data?

SiESS LOGISTICS will retain your personal data for no longer than is necessary for the purposes specified under this Policy, except as otherwise agreed with you on a contract or as provided by applicable law.

How does SiESS LOGISTICS protect my personal data?

SiESS LOGISTICS implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk and has in place generally accepted information security techniques to prevent unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data we collect. These measures include policies, procedures, firewalls, access control procedures and cryptography, and technical elements relating to personal data access controls.

To pursue the purposes referred to under this Policy, SiESS LOGISTICS may need to share certain personal data with subsidiaries and affiliates in different jurisdictions (which may also act as data controllers), with service providers (e.g. those needed for the operation of the Website, transport companies, etc.) and other third parties. We share personal data with the parties referred above only to the extent needed to run the website and conduct the activities referred to in this policy.

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SiESS LOGISTICS takes appropriate steps to ensure that its personnel, its affiliates, and third-party vendors are bound by duties of confidentiality and that the Company implements measures to ensure that any transferred personal data, remains protected and secure.

What if SiESS LOGISTICS changes its privacy policy?

This Policy reflects our current data protection policies and practices. We reserve the right to update it from time, in which case the new version will be posted on the Website.

Does SiESS LOGISTICS share my data with others?

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